Users of the Rakuten Viki channel on the Roku seem to have problems getting their subtitles to display while watching content. This is a common problem on the Roku with many channels. It can usually be solved with these steps.
- Open the Viki channel and start watching a video.
- While the video is playing, press the asterisk (*) button on your remote. A menu will appear on the screen.
- Use the directional pad on the remote to navigate down and select “Caption track“, then select 2 of 2 (English).
- Select “Close” to exit the pop-up menu.
The subtitles should now be properly displayed in Viki on Roku.